Terms and cancellation
This is a translation for your convenience. The Dutch terms prevail if there is any difference.
Booking
Bookings, options and changes only count once they are confirmed by email.
Number of guests
Send us the final number of guests by email at the latest one week (7 days) before the event.
Until then you can increase or reduce the number by at most 20% of the number given earlier.
We always charge for at least 15 guests, also if fewer come, on the basis of our all-inclusive arrangement. For the Music Dinner Party the minimum is 20 guests.
Dietary needs and allergies
Send any dietary needs or allergies by email at the latest one week before the event, with the name of the guest and what they need. We charge a supplement of € 10 per person.
We can accommodate: gluten-free, lactose-free, vegetarian, vegan, halal, no beef, and nut or peanut allergy.
Payment
Once your booking is final you receive an invoice for the deposit: 50% of the total quoted amount including VAT. It must be in our account at the latest 14 days before the event.
If you book less than 14 days before the event, pay the deposit as soon as you receive the invoice, and in any case before the event.
If the deposit is not received in time, Kookstudio 25 reserves the right not to go ahead with the event.
After the event you receive the final invoice. Pay it within 14 days.
If a workshop overruns or you want to extend it, we charge extra costs. This is always agreed with the contact person on site, with approval from the client and Kookstudio 25.
Cancellation
Cancel by email. The date on which we receive your email determines the costs.
| When you cancel | What you pay |
|---|---|
| 31 days or more before the event | Nothing, except costs we have already incurred with suppliers |
| 15 to 30 days before | 25% of the quoted amount |
| 8 to 14 days before | 50% of the quoted amount |
| 7 days or less before | The full quoted amount |
The percentages apply to the total quoted amount including VAT. We deduct any deposit you have already paid.
If we have to cancel
If we have to cancel the event, for example due to illness, a breakdown or force majeure, we offer you a new date. If that date does not suit you, we refund everything you have already paid in full. We do not pay any further compensation.
Menus and recipes
If an ingredient is in limited supply, we may adjust the menu or a recipe.
Equipment in the studio
Aprons, knives, pans and other equipment we use during the workshop remain the property of Kookstudio 25. Anything you buy from us, such as an apron, is of course yours.
Children
Children are welcome if their parents or carers take full responsibility for them and keep a close eye on them themselves.
In the studio we work with hot pans and sharp knives, among other things. Taking part is at the parents’ or carers’ own risk.
Uniform Conditions for the Hotel and Catering Industry
In addition to these terms, the Uniform Conditions for the Hotel and Catering Industry (UVH) of Koninklijke Horeca Nederland apply. Where they differ, the terms on this page prevail.